What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• As the museum is underground, the temperature can be cooler than outside, so it's best to dress in layers.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not allowed inside the museum for security reasons.
• Pets are not permitted, except for registered service animals.
• Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.
• Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.

Accessibility

• The museum is wheelchair and stroller/pram accessible, though some areas may be difficult to access for guests with limited mobility due to stairs and uneven surfaces.

Additional information

• Please arrive at least 10 minutes before your scheduled entry or tour. Late arrivals will not be admitted, and tickets are non-refundable.
• Please note that Tuesday is a free admission day. It is not possible to book admission on days of free admission.
• Each group tour is conducted in only one language. Select your preferred language when booking.
• In line with museum regulations, each tour is limited to a maximum of 29 participants.
• Children must be accompanied by an adult at all times.

Inclusions #

• Skip the line admission to Rynek Underground Museum

• 1.5-hour guided tour (as per option selected)

• Professional English, German, Polish, Italian, Spanish, or French-speaking guide (as per option selected)

Trace the footsteps of Polish royalty with a guided tour of Wawel Castle, Cathedral, and the Rynek Underground Museum.

• Everything you get: A guided tour of Wawel Castle, its Cathedral, and the Rynek Underground Museum with an expert guide, including entry to all three sites and one permanent exhibition in the castle.
• Why choose this: Discover three of Krakow’s top attractions in under six hours, combining historic landmarks and an immersive underground museum for a seamless day out.
• Upgrades: Upgrade your Krakow tour with a lunch option and enjoy a delicious meal after exploring Rynek Underground and Wawel Castle.

Inclusions #

• Guided tour of Wawel Castle, Cathedral, and Rynek Underground Museum

• A ticket to the Wawel Cathedral

• A ticket to the Rynek Underground Museum

• Entrance ticket to one permanent exhibition (State Rooms or Royal Private Apartments or Crown Treasury) as per availability

• Lunch (as per option selected)

• Expert guide in English, French, German or Polish (as per option selected)

Exclusions #

• Entry to exhibitions other than those listed

• Tips

What to bring

• Bring an ID card along with your ticket to show at the entrance if requested.

What's not allowed

• Shorts or sleeveless tops are not allowed. Knees and shoulders must be covered for both men and women. Entry may be refused if dress requirements are not followed.

Accessibility

• This tour may not be suitable for guests with mobility difficulties. Moderate physical fitness is recommended as the tour includes walking and accessing the underground museum.
• Wawel Castle and its Cathedral are partially accessible by the wheelchair.

Additional information

• During religious, state, or jubilee events, or visits of important guests, admission to the cathedral, royal tombs, and bell tower may be suspended without prior notice. In such cases, the organizer may replace cathedral entry with another visit within the castle complex.
• Please note that this is a group tour, so arriving late may prevent participation.
• The meeting point is on St. Mary Magdalene Square at the Piotr Skarga Monument. The guide will hold an "excursions.city" sign.
• The tour is available in multiple languages, including English, German, French, Polish, Italian, and Spanish.
• The tour is suitable for adults, students, children, and infants, with age categories specified.
• The duration of the entire tour is approximately 5 hours and 30 minutes.

Inclusions #

• Guided tour of Krakow Old Town, St. Mary's Basilica and Rynek Underground Museum

• Entry tickets to St. Mary's Basilica

• Entry tickets to the Rynek Underground Museum

• Professional guide

Exclusions #

• Visiting exhibitions other than those listed

• Tips

• First bus: 10am from stop #1 (Hotel Galaxy)
• Last bus: 2:10pm from stop #1 (Hotel Galaxy)
• Popular stops: Wawel Castle, the Kosciuszko Mound, Muzeum Narodowe,
• Oskar Schindler's Factory, and Heroes of the Ghetto Square.
• Frequency: Every 50 minutes and every 2nd, 4th, and 6th bus at every stop is only available on Fridays, Saturdays, and Sundays.

Please click here for the detailed route map and here for boarding points.

Inclusions #

Rynek Underground Museum

• Skip-the-line entry tickets

One Loop/24-Hr/48-Hr Kraków Hop-On Hop-Off Bus Tour

• One-loop/ 24hr/ 48hr hop-on hop-off pass in Krakow (optional)

• Bus tour without hop-on hop-off (optional)

• Audio guide in Spanish, English, French, German, Italian, Polish & Russian

• 30-minute historical gondola boat ride (24/48-hr ticket only)

• Entry to Galicia Jewish Museum

Rynek Underground Museum

• Tip: Don't forget to look up. Many visitors are so engrossed in the exhibits below their feet that they forget to marvel at the stunning medieval brickwork ceilings.
• Note that the following are not allowed during this experience: tripods and flash photography.
• Facilities: Wheelchair, Pram/Stroller Accessibility
• Please note that Tuesday is a free admission day. It is not possible to book admission on days of free admission.

One Loop/24-Hr/48-Hr Kraków Hop-On Hop-Off Bus Tour

• Tip: Try the street food. Hop off the bus and try some local street food – the pretzels are a must!
• Facilities: Wheelchair, Pram/Stroller Accessibility
• The following are allowed on the bus: Outside food, drinks, photography, baggage and guide dogs.