Day trips from Krakow

Miss

Jan 2025Verified booking

5/5

We had the most amazing day with our driver and guide Piotr. Cheese tasting in the Shepards hut (we're big cheese lovers so we really enjoyed this, very tasty!) Zakopane centre and the Tatra mountains were breathtaking, then finishing the day in the thermal baths was heavenly. Highly recommend!

Graham

Jan 2025Verified booking

5/5

Peter the driver was great, really nice person. Gave the Kraków dragon story as an addition. He knew what he was talking about. The only issue was that new tickets had to be sent out and you needed data, which I did not have (no roaming) but the Peter did help us with a manual ticket. The cheese and vodka tasting was amazing!! The cheese was salty, chewy and delicious!!

Bailey

Jan 2025Verified booking

5/5

Absolutely amazing, your guide Jacob was a great funny informative guy would highly recommend, the trip was amazing so much value for money

Aiveen

Feb 2025Verified booking

5/5

Unreal experience. Fun and informative

Riku

Dec 2024Verified booking

5/5

Very nice experience, our guide was great and very helpful. Highly recommend.

Maria

Feb 2025Verified booking

5/5

Everything from knowing the vehicle and driver that was coming for us to the great laugh we had with Kuba. Only disappointment was the thermal baths but nothing to do with yourselves. We had been to thermal baths in Budapest that were so much better and hotter. The Tetra mountain was fantastic. If we return to Krakow we will definitely book with yourselves again

Shane

Feb 2025Verified booking

4/5

The ease of booking was great and was kept informed about the upcoming trip , our guide Simon was so helpful and friendly, nothing was too much trouble for him.

Mr

Jan 2025Verified booking

5/5

Margaret was a brilliant guide. Full of energy and fun. Zakopane is a beautiful place and the thermal baths was a great way to finish a brilliant day out. Many thanks

juan

Mar 2025Verified booking

4/5

Places visited, landscapes and organization

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Gabriel

Dec 2024Verified booking

5/5

We loved everything! It was amazing!!! We had the best driver, best tour guide in the world!!

Ben

Dec 2024Verified booking

5/5

The activity is a must do! The spa was amazing and the town is beautiful in winter

Sara

Dec 2024Verified booking

5/5

Ivan was a kind guide and a perfect driver. He gave us all the informations about the trip. Locations were magnificent. We loved Chocholow Thermal Baths. It was a perfect day.

Bethan

Nov 2024Verified booking

5/5

The trip was amazing from start to finish. Great contact with our guide Maciek who was friendly, professional and very informative. Nothing was too much and we were well looked after. Everything was excellent from the cheese and vodka, the trip to Zakopane and the thermal baths. It was a memorable trip made better by such a great guide Maciek. I would definitely recommend the trip and Maciek

Miroslava

Jun 2025Verified booking

3/5

There is variety of activities you can do ,the restaurants and cafeteria was really nice but the actual venue was overcrowded.You could hardly use any of the facilities.It was a Sunday so I believe a visit during the week would be better. I had no issue with the booking the tickets or parking.

Mia

May 2025Verified booking

5/5

La experiencia fue increíble de principio a fin. El guía me recogió en mi hotel para llevarme a las termas de Chocholaw. Por el camino me explicó cosas muy interesantes sobre Zakopane y Chocholaw. Cuando llegamos a las termas me explicó cómo funcionaba todo a detalle y las cosas que podía hacer. Una vez dentro, me escribió unos mensajes con información muy útil sobre las termas (como la contraseña del wifi). Al salir, me llevó de vuelta al hotel y por WhatsApp me envió mogollón de recomendaciones de locales y cosas que hacer en Zakopane que me sirvieron mucho para el resto del tiempo que estuve allí alojada. Sinceramente una experiencia 10/10, el guía súper atento y amable y todo genial! Mi guía fue Maciej!

Mariela

May 2025Verified booking

5/5

Buying tickets online is the way to go. Faster inside. Excellent service. Everything was smooth, extremely clean and a lot of varied options and amenities as well as food and beverages.

Pasquale

Jun 2025Verified booking

5/5

Sauna and pool beautiful. In the sauna base thebpeople are really free

Luis

Apr 2025Verified booking

5/5

Quick access to the hot springs, perfect facilities, well organized. Well worth it.

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Patricia

May 2025Verified booking

2/5

Zakopane is a tourist town and Majority of people they are probably make their money from the tourist somehow or another, I think they should be more helpful. There was no way I could find the bus to or from the venue so I took an Uber both ways. Which is fine except I really prefer to take a bUs to interact with people. Terms Chocolow is nice but if you do not speak Polish you spend most of your allotted time on searching for locker, shower, towels, the baths , how to use the lockers

Molly

Dec 2024Verified booking

5/5

Our tour guide Maciek was great! We thoroughly enjoyed the thermal baths and Maciek went above and beyond to ensure we had the best time. Would thoroughly reccomend to anyone 😊

Emily

Feb 2025Verified booking

5/5

really relaxing, easy website to use - great experience

Master

Dec 2024Verified booking

5/5

Best services Good swimming areas Good customer care

Katrina

May 2025Verified booking

5/5

I loved that we were picked up and dropped off at our hotel- the drive was nice and the van was comfy- it was an enjoyable moving experience- our tour guide was very good and he shared a lot of information- glad we booked it

Ashley

May 2025Verified booking

5/5

Very informative tour, the whole experience was brilliant. Hotel pick up and drop off, key information sent through the day before the tour. Very friendly driver, highly recommend!

Tia

May 2025Verified booking

5/5

Everything! The tour guide was amazing she shown and told us so so much! Such a sad heart breaking experience but such an eye opener

Robert

Apr 2025Verified booking

4/5

It was insightful. No problem with bus or driver. Surely the guide speaks better english, than if speak Polish, except she kept confusing me every time she said pre-ZONErs. I couldn't figure out who this group of people were until I was farther away and barely heard her. Much to my surprise, she was actually saying PRIZoners.

Paul

May 2025Verified booking

4/5

Punctual pick up and tour times. Informative guide. A little rushed would have liked more time to absorb the moment.

Luca

May 2025Verified booking

5/5

Timely and organized service. The guide was very knowledgeable and inspiring in the visit.

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PATRIZIA

Mar 2025Verified booking

5/5

Very beautiful and touching experience. Very good guide who accompanied us (sorry I can't remember the name!!!).

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Karen

Jun 2025Verified booking

3/5

The tour was excellent but very disappointed with the 4.45am start as the fast track tickets are just a gimmick and not real. We all had to queue for 2 hours like everyone else.

MARK

Jun 2025Verified booking

5/5

Very well organised. We had an issue with one of the tickets provided as it had the wrong name. The tour leader sorted it very quickly and made sure we were able to enter the museum. Great experience and very helpful!

Andy

Jun 2025Verified booking

3/5

The night before our 6am meet up we got a message saying that we didn't have tickets booked anymore online except for the bus and that our pick up time was changed to 4.35am. We then queued from 6.25am to 9am just to buy tickets. And our tour didn't start until 1.30pm. The purpose of booking a tour that promises fast track entry to beat the queue is to receive that. And unfortunately our Auschwitz guide rushed us through the tour. We didn't really get the opportunity to spend time inside to take it all in. It was disappointing.

De

Jun 2025Verified booking

4/5

good agreement regarding transportation. Very competent guide, who spoke in a clear and understandable Enges. It was an emotional visit.

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Regina

Jun 2025Verified booking

4/5

The pick-up from a previously communicated meeting point - it is actually advertised as pick-up from the hotel, although the bus is apparently not allowed to drive anywhere in the Old Town - was OK. The tour was very professional, and the guide repeatedly pointed out how personally affected she was because relatives of hers were also in the camp. However, the fact that the bus driver simply threw the group out of the bus in the pouring rain in an area not normally visited by tourists was an imposition.

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Josefa

May 2025Verified booking

5/5

Although we booked the 6 o'clock tour and then they moved it up, they were punctual and serious. They were attentive to us all the time.

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Helen

May 2025Verified booking

4/5

Pick ups we're very organised and we got to the tour on time . John was very welcoming, organised , friendly and informative. Also the guide he was interpreting was very knowledgeable and John did very well with translating it all to us . This was my first experience with yourselves and was a very posone . Thank you for our lovely experience.

Isabelle

May 2025Verified booking

5/5

The highlight of my visit was the truly extraordinary guide who knows this sad part of history impeccably.

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Fionnuala

May 2025Verified booking

5/5

Headout kept in touch with us throughout the process, with information and reminders about pick up times , documents needed etc. our guide Susanna was great . In Auschwitz despite the number of visitors all was well organised. Our guide was fantastic - well informed and very respectful of the task.

Jean

May 2025Verified booking

5/5

The purchase of tickets was easy from Headout Tours and the follow-up coordination provided by the tour operator was amazing as my cell phone did not work but they left a message with front desk to advise of time change of tour. The van driver was amazing picking us up and coordinating food for us. The tour guide I would guess was the best one there as he was full of knowledge with even the smallest detail, I observed other tour guides just flying by the exhibits and we were not, he had taken his time. I would rate this whole experience as a 10 out of 10. Jean Duguay Canada

Tony

May 2025Verified booking

5/5

Other than a change in the timing from the AM to PM tour, everything was on point. Coach driver was great and our tour guide was very knowledgeable. The tour itself was amazing

Johannes

May 2025Verified booking

3/5

The friendliness and helpfulness of our driver was outstanding! Otherwise, the tour was poorly organized, when I book with a transfer, I expect the means of transport to remain on site and not carry out further transfers in between, so that I still have to wait 55 minutes for the pick-up at the end of the tour. And only bringing the departure forward by about 1 hour and then picking us up 25 minutes late is an indication of extremely poor tour planning.

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SANDRINE

May 2025Verified booking

5/5

Our driver Jabba was great and accompanied us to the guide on site. He sent us a message to confirm his arrival time in the morning. The guide was very committed to the history of the camp. The visit was very interesting. It's a site that commands respect and contemplation. Visit as described

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Veronica

May 2025Verified booking

4/5

Pickup time and travel organized perfectly! Nothing to say, we saw everything in an organized and precise way.

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Claudia

May 2025Verified booking

4/5

The tour was good, as was the guide. It would just have been nice to have a little more time alone to look around again in peace and let the place take effect on you.

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Victoria

May 2025Verified booking

5/5

The transfer was super smooth and swift. We got super clear information every step of the way so we always knew what was expected of us to make this experience easy. It was really nice to have everything taken care of so well.

Donna

Apr 2025Verified booking

4/5

Comfortable vehicle for the transportation. Not too much time waiting for tour to start on arrival. Small hiccup with meeting time which local operator resolved.

Richard

Apr 2025Verified booking

4/5

A very moving and challenging experience, with a very knowledgeable and well-informed guide. Pick-up and transfer from Krakow to Auschwitz went very smoothly, with a very helpful and efficient driver. The only 'blip' in the process was that once we had booked and paid for a 9.00a.m. pick-up online, we immediately got an email saying, ' Due to circumstances beyond our control, the pick-up time is now 5.55a.m.' When I rang to query this, the lady on the other end said there was nothing they could do. Given the nature of the museum that we visited, though, it seems churlish to complain too much, and I would certainly say that anyone visiting that area should visit Auschwitz/Birkenau.

bastide

May 2025Verified booking

2/5

The first part was still okay, but still ... sometimes I wanted to wander around to read the signs ... for example, the gynecological experimentation block was not commented on ... the guide's comments were given while we were still in a previous room, so there was a gap ... The worst was Birkenau... we entered... we went to the ruined room .... we saw a single barrack... and Fin 😡 While there was a children's barrack ... not seen ... right side as you enter ... not seen !.... on the plan it says kitchen bathroom...not seen ?! ... the sauna ?!...not seen Really disappointed with this pace... and on top of that, no more guide book in French 😡 Frankly, I preferred to have time to myself without a guidebook!

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Mark

Feb 2025Verified booking

5/5

Our experience was very good. The whole tour lasted around seven hours (as we were informed when we made the reservation), we returned on time and were able to enjoy a nice dinner and drinks in the old town. Our driver, Patryk, was very kind and friendly. Our guide (I can't remember his name) was also very good, with excellent knowledge and gave us the tour exactly as we had imagined for this particular place, with calmness and respect. Overall, we are very satisfied!

Frans

Feb 2025Verified booking

5/5

Accuracy of all arrangments and perfect guidance of the tours. Patrick did a Verzonden good job

Deberah

Dec 2024Verified booking

5/5

Excellent communication with pick up & drop off; driver very courteous and friendly. We all enjoyed the experience from start to finish, ticketing all taken care of and our English tour guide was brilliant. Happy customers :) thank you

Ranbir

Nov 2024Verified booking

5/5

our guide the tour sound like a movie narrator… He was excellent and really engaging and I'm probably spelling his name wrong but it was something like Matthias.

Paul

Oct 2024Verified booking

3/5

To change the pick up time from 9am to 6am at less than 18 hours notice is unacceptable. No reason given and it was not helpful at all. Our guide and excursion was fine - although the minibus was very cramped & full.

Alison

Sep 2024Verified booking

4/5

The tour of Auschwitz was very emotional and very well organised. However on our arrival at Auschwitz at 08.30hrs we were informed by our driver that our tour was not until 11.00hrs and we should go to Birkenbau. He took us to Birkenbau and left us to look around by ourselves with no tour guide. We were then collected and returned for our 11.00hrs tour. This was not what we had booked. We were walking blindly around Birkenbau gathering information from signs. The guide would have provided a far better insight and detailed knowledge. I know this as the guide that took us around Auschwitz was excellent and he was due to be our guide as Birkenbau.

Soren

Oct 2024Verified booking

5/5

Great driver and a very cool guide. The storytelling was perfect in spire of the tragic story

Terence

Oct 2024Verified booking

2/5

My brother and I paid for an English speaking guide and were told when picked up by the hotel that "no English speaking guides" would be available on the day of our visit (10 Oct 2024) to Auschwitz (booking id 21034794 - Partner ref # COM-T7969283). Everyone in our group was complaining, but the driver just told everyone to contact the office regarding the issue and a credit should be applied to our credit card for the lack of a guide. Essentially we wandered around the sites without any real understanding what we were looking at and wasted a lot of time. We should have been given a credit on our booking to which we had already paid AUD $294 in full on-line. This is the 2nd time i have sent this complaint and I am yet to hear back from anyone regarding the matter. I have since read many reviews regarding this tour and others have experienced similar problems. I await a response this time to what credit I will receive?? regards Terence Dwyer

Donna

Sep 2024Verified booking

5/5

Everything was great from start to finish. Our driver Norbert was fantastic and our tour guide was great and very good explaining everything on the tour

Rick

Sep 2024Verified booking

4/5

It was well organized. I know that you have no control over it but you need a lot more time than 2 1/2 hours to take it all in. The guide was amazing and very knowledgeable. I wish I could have had more time at certain parts to reflect.

David

Sep 2024Verified booking

3/5

Seemed like bait and switch. Time changed by almost four hours and did not have small group tour signed up for. You need to do a better job screening your providers. Tour in Auschwitz 1 seemed rushed.

Irena

Sep 2024Verified booking

3/5

We had expected longer time to explore the venue. We felt the guide rushed the experience with little or no time to read the information boards or take photos. The older and slower members of the group were left behind and missed some of his commentary.

Michael

Aug 2024Verified booking

5/5

Damien was a great driver and was wonderful getting us through the queues. He was instrumental in getting us a fast lunch between Camp 1 and Birkenau

Neelima

Aug 2024Verified booking

5/5

The entire experience from pickup/ drop to/ from Auschwitz tour was very good. Our driver Greg was very humble and good natured and made the journey smooth. He was patient and also provide information about the whereabouts of the city. Our English Tour guide was very nice orator. It was very informative and interesting tour. She was good with taking up questions and answered them. Overall the experience was good for us.

Svitlana

Jul 2024Verified booking

5/5

The tour was very well run. Our guide was very friendly and was able to give us as much information as possible. He also gave us his opinion, which was very important for us as non-Polish citizens. Auschwitz is definitely a must-see in everyone's life. But once is enough. After that you have many open questions for yourself, for the future of our world. We would like to thank everyone who organized our tour and especially our guide.

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Stephen

Jul 2024Verified booking

3/5

We booked a small group tour and this was changed at the last minute. We found the venue far too crowded. Movement in some buildings was too congested and wasn't respectful to the sadness of the storyline. Our guide was on a route March and didn't take account of us who had mobility issues. That was why we chose a small group. Not happy.

Luke

Jun 2024Verified booking

5/5

Everything was well organised and the tour guide was excellent. A very reflective and sobering visit which made the horrors of this human tragedy very real.