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Book Krakow Transportation Tickets
Itinerary
TOTAL DURATION11 hours
MODE OF TRANSFERA/C Bus
START POINT
Krakow
From Krakow, a city rich in history, your journey leads to the Auschwitz camp, a powerful reminder of the Holocaust, where the past is preserved for reflection and remembrance.
66 km
90 minutes
1
Auschwitz-Birkenau
Tickets included
Auschwitz, the largest Nazi concentration camp, was founded in 1940 near Oświęcim. Over 1.5 million victims from 28 nations perished here. In 1979, it became a UNESCO World Heritage Site, preserving Holocaust history.
80.8 km
67 minutes
2
Wieliczka Salt Mine
Tickets included
A local guide will take you through breathtaking salt chambers, revealing original sculptures and historic miners' workplaces that highlight the mine’s rich, storied history.
12.4 km
24 minutes
3
END POINT
Krakow
Hassle-free pick-up, language choices, and a perfect trip for history lovers!
- Embark on an enlightening 11-hour journey, exploring Auschwitz-Birkenau and delving into Wieliczka Salt Mine's depths.
- Choose this experience for its expert guides, who bring alive the brutal history of Auschwitz and the intriguing heritage of the Salt Mine.
- Not just a visit, but a comprehensive exploration of the Auschwitz-Birkenau Memorial and Museum, guided by an expert.
- Dive into an underground world with the Wieliczka Salt Mine where miners carved intricate sculptures and bas-reliefs from salt deep within the chambers.
- Opt for a tour tailored to your convenience with flexible ticket options, including hotel pick-up and drop-off.
Hassle-free pick-up, language choices, and a perfect trip for history lovers!
- Embark on an enlightening 11-hour journey, exploring Auschwitz-Birkenau and delving into Wieliczka Salt Mine's depths.
- Choose this experience for its expert guides, who bring alive the brutal history of Auschwitz and the intriguing heritage of the Salt Mine.
- Not just a visit, but a comprehensive exploration of the Auschwitz-Birkenau Memorial and Museum, guided by an expert.
- Dive into an underground world with the Wieliczka Salt Mine where miners carved intricate sculptures and bas-reliefs from salt deep within the chambers.
- Opt for a tour tailored to your convenience with flexible ticket options, including hotel pick-up and drop-off.
Inclusions
- Full-day Auschwitz-Birkenau & Wieliczka Salt Mine guided tour
- Entry to Auschwitz-Birkenau I & II
- Entry to the Wieliczka Salt Mine
- Expert English-speaking guide
- Hotel pickup & drop-off (as per option selected)
- Meeting point pick-up (as per option selected)
- Headsets
- Tip: In the Wieliczka Salt Mine, the Chapel of St. Kinga, a large underground church entirely made of salt, is a must-see.
- Have your passport, ID card or student card ready for a seamless experience.
- Keep in mind luggage or large bags are not allowed on this experience. Pack wisely!
- The pace and duration of the tours are determined by the memorial’s visitor service. Hence, the pick-up time/duration of the tour is subject to change.
- Note: As per the requirements of Auschwitz-Birkenau Memorial and Museum, all participants are required to provide their full name as part of the booking. Entry may be refused if the name provided on the booking is not identical to the name on the ID provided when entering.
- Pick-up is possible from the hotels located in the center of Cracow. If your hotel location is in an area beyond this or in an area with limited traffic/accessibility, then you will be picked up from the nearest possible pickup place. The tour operator will provide the exact location and pickup time at least a day before your scheduled tour.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.6
461 ratings
305
147
4
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Guests from France, United Kingdom, Greece and over 36 countries have loved this experience
What our guests say
Eva
Jun 2025Verified booking
The best part was the guided tour in Wieliczka, the guide was really good and spoke English well. Also our driver for the day, Michal, was very nice and helpful the whole day.
Dupuis
May 2025Verified booking
Despite a last-minute schedule change (departure delayed by 1 hour and morning and afternoon tours reversed), organization was excellent and the day ran smoothly. Communication via a Whatsapp loop and the timing of breaks (important in an 11-hour day!) contributed to this. We had ordered lunch boxes the day before, which were delivered to us as we boarded the coach in the morning. The coach was also very clean and comfortable. Our guide literally lived his comments and explanations, which made the visits very moving in these places with a heavy past. Frankly, we recommend it. Bravo
View original review in French
Mladin
May 2025Verified booking
The organization was good despite the change of pick-up times at the meeting point! Daniel made a great effort to keep us together 😊
View original review in German
Priscila
Apr 2025Verified booking
I really enjoyed the excursion, they were punctual and gave advance notice of the change of schedule, via WhatsApp and email. We were able to visit two places on the same day, which was fantastic! Things to improve: we couldn't understand the guide very well, his English wasn't clear. There was no time for lunch, we had 10-minute breaks which we had to manage: between going to the toilet and/or having a snack. On the way back they dropped us off at the agreed place, but suggested several times that we could get off at a previous stop and walk back, it was raining, so we chose not to accept the suggestion. Overall, we were happy with our choice, there were no major problems, only aspects to improve. The tour was great.
View original review in Portuguese
MARIA
Apr 2025Verified booking
The visit of such an important historical place is worth it and the salt mine is spectacular and I recommend it 100%. The departure at 5:20am with no option to have breakfast on the way was a bad experience. The entrance to Auswitchz was very messy with only two people at the entrance. They should improve for the amount of visitors.
View original review in Spanish
Susanne
May 2025Verified booking
Well organized trip from start to finish. Good guiding.
This review is translated. Show original review.
Kenneth
May 2025Verified booking
Great guide and simple ticket process
andrea
Mar 2025Verified booking
The person who accompanied us in the van was very kind.
View original review in Spanish
Stephen
Jun 2025Verified booking
Virpi
Jun 2025Verified booking
Daniel
Apr 2025Verified booking
Christine
Apr 2025Verified booking
Cornelis
Apr 2025Verified booking
Banaan
Apr 2025Verified booking
FLAVIO
Mar 2025Verified booking
Christopher
Mar 2025Verified booking
Aino
Jun 2025Verified booking
I would avoid head out if possible! We got a confirmation email that stated that the departure window was 7:30-10 am and that the exact pick-up time would be confirmed a day before. A day before we got a message that the pick-up time would be 5:30!!! Somewhere in the site it stated that the pick-up times may vary and the support team, which took a month to answer my message (!!), thought that this was enough to inform the customer. The new departure time was two hours before the departure window stated in the email and I think that I’m not the only one who thinks this was too early. It was also too late to change plans for us, just a day before! I don't understand why in this case the departure window was gone in the beginning if it's completely disregarded. Second problem was that even with this outrageously early departure time there was still a lot of queuing and the schedule was tight due to that. We didn’t have time for bathroom or food after Auschwitz and were told that there would be a longer break after Birkenau. The longer break for walking to the bus, getting a snack and toilets was 15 minutes, which was not enough and me and my friend had a terrible headache for the rest of the day and couldn’t do anything else in the evening after the trip. Thirdly, we were told that the trip would be 10,5-11 hours and even with such an early start to a day, the whole trip took 12 hours. There was also something positive: the guide in the concentration camps was great and it was really humbling to get to visit the camps.
Daniela
May 2025Verified booking
The company canceled my tour, disrupting my travel itinerary. Furthermore, I still haven't received my money back, increasing my costs even further.
Antti
May 2025Verified booking
Our tour was cancelled two hours before the start.
Joseph
Mar 2025Verified booking
Auschwitz-Birkenau opportunity not to be missed. Well prepared guide and very informative. Provided transport from hotel excellent. Salt Mines interesting but at times a bit lengthy. Exit a bit confusing. Provided transport to hotel excellent.
Leigh
Mar 2025Verified booking
Renata was our fantastic chaffeur to and from Krakow and made every effort to get is there safely and on time. Entrance lines were seemless. One recommendation is that the driver for the Salt Mine excursion (different to Renata), collects people from the actual exit of the Salt Mine and folks are not expected to find the parking lot (which is very confusing). Otherwise an awesome day spent, thank you!
Stefano
Jan 2025Verified booking
At birkenau we barely had time to get in, a brief explanation, and out we went. Twenty minutes, even less, compared to the one hour wait. The bus came by an hour earlier than expected precisely to avoid standing in line, which was an hour and a half in the cold on site anyway. However, Daniel was supportive.
View original review in Italian
Eloisa
Jan 2025Verified booking
Comfortable transportation, organized guides, all in time. If you have little time, ideal to see two of the best excursions on the same day.
View original review in Spanish
James
Mar 2025Verified booking
Guides in both locations were excellent, especially the last ar Auschwitz-Birkenau, who got the tone just right
Tatarescu
Dec 2024Verified booking
Tour was fine but for 11h we had very few breaks and no break at least 1h for food. We starved there. :(
Go on a guided tour of the Wieliczka Salt Mine, delving into its rich mining history, salt art, and culture, with round-trip transfers from Krakow.
- Discover the history and culture of salt mining in Poland as you navigate the 700-year-old Wieliczka Salt Mine with an expert guide.
- From the Danilowicz shaft to the multimedia exhibit, learn about the natural phenomena of salt deposits, crystal grottoes, and landscapes in the mine.
- As you descend 135 meters into the mine, your guide will tell you about old mining tools and the methods of salt extraction and transport.
- See the vast tunnels, chambers, and chapels like the St. Kinga’s Chapel, carved entirely from salt, each revealing fascinating tales of the mine's past.
- Enjoy hassle-free transportation with comfortable, air-conditioned transfers arranged from your hotel or a convenient pick-up point in Krakow.
Go on a guided tour of the Wieliczka Salt Mine, delving into its rich mining history, salt art, and culture, with round-trip transfers from Krakow.
- Discover the history and culture of salt mining in Poland as you navigate the 700-year-old Wieliczka Salt Mine with an expert guide.
- From the Danilowicz shaft to the multimedia exhibit, learn about the natural phenomena of salt deposits, crystal grottoes, and landscapes in the mine.
- As you descend 135 meters into the mine, your guide will tell you about old mining tools and the methods of salt extraction and transport.
- See the vast tunnels, chambers, and chapels like the St. Kinga’s Chapel, carved entirely from salt, each revealing fascinating tales of the mine's past.
- Enjoy hassle-free transportation with comfortable, air-conditioned transfers arranged from your hotel or a convenient pick-up point in Krakow.
Inclusions
- Guided tour of Wieliczka Salt Mine
- Pick-up from the hotel or from the nearest possible pick-up point
- Private transport in an air-conditioned vehicle
- Service of an experienced driver/English-speaking tour manager
- Entry tickets
Exclusions
- Photo permission (10 PLN fee paid on the spot)
- Private transfers
- Tip: If you start feeling hungry then there is a cafeteria inside the mine with a variety of dishes and beverages. How often can you say you ate lunch over 400 feet underground?
- Guests staying at centrally located hotels in Krakow are eligible for direct pick-up. If your hotel is outside this area, pick-up will be arranged from the nearest accessible point. The tour operator will provide the exact location and time at least a day before your tour.
- This tour is not recommended for individuals with walking disabilities or claustrophobia, as it involves navigating narrow spaces and requires physical effort.
- Don't forget to bring a light jacket as the temperature inside the salt mine stays around 14-16°C all year round.
- The tour involves descending a significant number of steps (approximately 800), so wear comfortable shoes and be prepared for a bit of a workout!
- The visiting hours are subject to change. Your tour schedule may be updated to accommodate any adjustments.
- Only hand baggage with maximum dimensions of 35cm x 20cm x 20cm is permitted inside the mine.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.6
429 ratings
276
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Guests from United Kingdom, United States, Ireland and over 31 countries have loved this experience
What our guests say
Jukka
May 2025Verified booking
It was nice to see the amasing place. Guide was great and the driver was also a good. Unfortunately the group was so big (c. 40 people), that it was impossible to hear anything, if you wete at the end of the line.
Tatiana
Apr 2025Verified booking
I was especially impressed by the underground church and the mechanism of raising salt to the surface! It's amazing how these people created these caves hundreds of years ago with simple tools! It was convenient to buy tickets online, the transfer was comfortable, the guide was professional, and I would gladly recommend the tour!
Patrick
Apr 2025Verified booking
Excellent very good ...bus transport excellent inside cave and guide excellent a bit rushed at the end but still a 10 all day
MARTA
Apr 2025Verified booking
The place of course was lovely and awasome but our guide Ola was outstanding. The best. She made the tour a great experience and made the difference.
Iain
Apr 2025Verified booking
This trip was most interesting and the guide,a young lady called,Yolanta,was absolutely spot on. She certainly knew the history of the Salt Mines and made the whole experience a brilliant day out
Jason
Mar 2025Verified booking
Great no problem at all, we booked on the site the day before so we're pleased when we got tickets and the transfer was brilliant too.
Michael
Jun 2025Verified booking
A very good guide who gave us all the important stories and information.
Caron
Apr 2025Verified booking
Really well organised. This wasn't top of the list of things to do in Krakow but the one we enjoyed the most
Gustavo
Apr 2025Verified booking
Amazing place, great service, highly recommended!
Heather
Jun 2025Verified booking
Fabulous tour ! Pick up straight from our hotel . Easy to follow guided tour and wow the salt mines surpassed our expectations ! Only feedback is to highlight exit is on a different street as caused lots of confusion
Kirsten
May 2025Verified booking
Didn't realize all that can be done with salt, ex. flooring or sculpting. The history of the salt mine was fascinating. Be prepared for a lot of steps and walking.
Jimmy
May 2025Verified booking
The bus arrived on time and the driver was very friendly. We got to the salt mine and the driver gave clear instructions on what to expect.
pincini
May 2025Verified booking
Very good organization of the tour with pickup directly at the hotel. Guide ( Caterina )in Italian language very nice and helpful. Mine absolutely a must see!!!
View original review in Italian
Jacobus
Apr 2025Verified booking
The driver was perfectly on time. The tour also started on time and the group was not too large. Joanna, the guide narrated with passion and was well understood. In short, a great experience!
View original review in Dutch
Valerie
Apr 2025Verified booking
Booking was straightforward online and tickets available offline via the app. Bus was on time and communication was good. We were a bit doubtful due to some of the negative reviews but everything was fine. The salt mines are really worth a visit
David
Apr 2025Verified booking
After being let down by other supplier we booked for trip through heading out and cannot praise enough the service supplied to allow us not to miss out. Picked up and taken to mines in no time arrived and had a short break before we were off and down we went tour was very informal and taken at a leisurely pace for all in party even the additional time going through the museum well worth the time and cost. Back out we were taken back to krakov and the shuttled back out to apartments in no time thank you again for stepping in and making a memorable day for us not to forget.
Rousseau
Apr 2025Verified booking
Fascinating, magnificent salt mine, perfect English-speaking guide. Negative point: at the end of the tour, we were dropped at several exits, and found ourselves alone more than 500 m from the RV point. The end of the tour needs to be better organized.
View original review in French
Brendan
Apr 2025Verified booking
Tour booked for 10am. Received a text the day prior to say pickup is now 9am. No problem- we thought we would simply start and finish earlier. To begin with the driver was late picking us up. We were his first pick up and had been waiting in the cold for 15 minutes. No apology offered. We then ended up at the airport to collect the final 2 pax before heading to salt mines. This took us 1hr in total for a 20min trip. Upon parking the driver walked us up to the meeting area telling us we had to wait another 30mins for the other mini cabs to arrive before we could enter. Our minivan was left unlocked and the back door wide open with people's luggage & belongings left in it- they were clearly distressed and when they asked him about going back & locking the van he said 'don't worry, no one steals from my van'. Hardly reassuring. We FINALLY begin the tour. Our guide Peter/Poitr? was heavily accented and was quietly spoken. With a group of 30+ often following behind in single formation it was quite impossible to hear him for most of the tour. When he would finally wait until we were grouped together he would start talking and then turn around away from us so we could not hear him once again. He would also repeat himself three times at most door ways which was very annoying. When groups are pushed through so close together you hear the tour guide speaking from the groups in front & behind you, making it hard to hear a guide who doesn't face you and won't speak up. People were clearly agitated toward the end but he didn't care. Just kept the stupid smile on his face and continued with his silly remarks that no one found amusing. This guy is an idiot. The other guides could be overheard telling their groups interesting information about the horses that used to work in the mines etc and our idiot was more interested in pronouncing the name correctly of one of the statues. Boring.... The mine itself is very impressive. How it was ever built and is still accessible is truly amazing. Unfortunately our guide wrecked the experience for most of us and we were so happy to get in the elevator and leave. Oh, and he tells us at the finish that we leave from an exit in a different location to where we entered. Without waiting for all of us to be at the exit where we can hear him properly he says to walk through the park and then walks off toward a church yard by himself. No one could see a park and everyone wandered off in a different direction. Needless to say it took approx another 25 mins for our 8 pax to find the minivan and finally head back to Krakow. Not organised well at all. To top it off the driver dropped us at the BOTTOM of Old Town and when I told him we were a long way from our accommodation (TOP of Old Town) he argued with us that we said it was okay. He actually dropped an English couple off way too early and thought we were staying where they were. As he had pulled over and was making no effort to take us any further we got out and walked the 20-25minutes back to our room. Not what our legs wanted after doing all the stairs at the salt mine and half the town trying to find the van. Hard to recommend.
Morna
Apr 2025Verified booking
Great organisation via Headout. Experience in salt mine was very interesting but tour group size was very large. That said, the tour guide was excellent. A great many steps down to lower level and a lot of walking. We were warned about this but a good level of fitness required. Main problem was that it was very claustrophobic in the tiny crammed elevator to exit level. Would not be good for some people and no prior warning was given of the elevator. The souvenir shop on exit was very good. The toilets are mainly outside. Not sure I would go again but so glad I didn't miss it.
Seema
Apr 2025Verified booking
Our tour guide in English was absolutely brilliant! She took so much time to explain the history of the mine in so much detail and made it all so interesting. Be prepared for lots of walking as it's a long trip!
Jeana
Apr 2025Verified booking
Roman was our guide who was amazing. He was super knowledgeable, helpful, kind and patient! He made the experience more special. It's a tour I would recommend, everything was easy and effortless. The statues and everything in the mines were mind blowing! Our driver Gregorz was amazing too! On time. Kept in touch and always smiled!!
Helen
Mar 2025Verified booking
Salt mines great. Pick up from hotel not so good. Bus was 150m away around a corner and Whatsap message came through late.
Robert
Mar 2025Verified booking
Ticketing experience good. Tour itself was lengthy which much walking! Guide was knowledgeable but sometimes difficult to hear as the group was so large. Would recommend to others.
David
Mar 2025Verified booking
Fabulous tour, with wonder guidance from Daria! Would highly recommend to others visiting the city. Short 30 min drive from the hotel pickup. Good minibus transfer. Great visit and experience.
Katy
Mar 2025Verified booking
Transport arrangements very good and nice driver. Knowledgeable English speaking guide who was friendly and approachable. Some lovely statues and liked the large room with chandeliers best.
- Planning your travel from/to the Krakow-Balice Airport? Get tickets for this one-way transfer – 30 mins from Krakow city center to the airport!
- Travel hassle-free and in comfort with this pocket-friendly air-conditioned private transfer.
- Enjoy a seamless door-to-door service with an English-speaking driver and receive luggage assistance.
- Ditch long shuttle queues or the uncertainty of getting a taxi. Get timely transfers that accommodate any delays.
- Planning your travel from/to the Krakow-Balice Airport? Get tickets for this one-way transfer – 30 mins from Krakow city center to the airport!
- Travel hassle-free and in comfort with this pocket-friendly air-conditioned private transfer.
- Enjoy a seamless door-to-door service with an English-speaking driver and receive luggage assistance.
- Ditch long shuttle queues or the uncertainty of getting a taxi. Get timely transfers that accommodate any delays.
Inclusions
- One-way private transfers between Krakow-Balice Airport and Krakow City
- English-speaking driver
- Transportation by air-conditioned vehicle
- Meet & greet service
- Tip: Cracovians are polite and approachable and genuinely enjoy talking. Don’t hesitate to strike up a conversation!
- Guests are required to provide their flight details at least 24 hours before their transfer time.
- For transfers to the airport you will be picked up 2.5 hrs before your flight departure.
- Each passenger is allowed one piece of luggage with a max weight of 20kg and max size of 158cm. Additional charges may apply for each additional item.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
- Have an exhilarating 2-hour experience at Krakow's largest shooting range!
- Spare yourself of any transportation anxieties as you get picked up and dropped off from your accommodation in the city.
- Whether you're a novice or an amateur, a professional instructor will keep tabs on you, ensuring you're safe.
- Snap loads of pictures and take home your targets as souvenirs!
- Compete with your friends and experience the thrills of firing guns as you choose from a wide variety of weapons (AK rifles, Glock pistols, sniper rifles, etc.)
- Have an exhilarating 2-hour experience at Krakow's largest shooting range!
- Spare yourself of any transportation anxieties as you get picked up and dropped off from your accommodation in the city.
- Whether you're a novice or an amateur, a professional instructor will keep tabs on you, ensuring you're safe.
- Snap loads of pictures and take home your targets as souvenirs!
- Compete with your friends and experience the thrills of firing guns as you choose from a wide variety of weapons (AK rifles, Glock pistols, sniper rifles, etc.)
Inclusions
- Round-trip hotel transfers in A/C vehicle
- Shooting range ticket
- Professional English-speaking guide & shooting instructor
- Wide variety of guns and ammunition
- Ear and eye protection
- Your own target as a souvenir
- 1 cold mug of beer after the shooting session
- Please note the blackout dates: 4 & 5 Apr, 1 Nov, 24, 25 & 26 Dec, 1 Jan
- This experience is restricted for guests aged 15 and under.
- Shooting after consumption of alcohol is prohibited.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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Kenneth
Jun 2025Verified booking
James
Mar 2025Verified booking
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Mar 2025Verified booking
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Aug 2024Verified booking
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Matuszek Round-Trip Tickets: Katowice Airport to/from Krakow
from
zł179.94
- Experience a seamless round-trip journey between Katowice Airport Terminal C and Krakow Central Bus Station in just 2hrs by bus, accompanied by friendly staff to assist you on board.
- Enjoy the convenience of flexible shuttles departing throughout the day, ensuring smooth transfers even if you miss one.
- Stay comfortable with air-conditioning, Wi-Fi access, and luggage transportation assurance.
- Escape the inconvenience of public transportation and enjoy the scenic beauty of Krakow from the comfort of a spacious bus, offering ample room for your belongings.
- Upon arriving at Krakow Central Bus Station, you can visit the information desk where you can get assistance regarding your travel needs, local attractions, and transportation options.
- Experience a seamless round-trip journey between Katowice Airport Terminal C and Krakow Central Bus Station in just 2hrs by bus, accompanied by friendly staff to assist you on board.
- Enjoy the convenience of flexible shuttles departing throughout the day, ensuring smooth transfers even if you miss one.
- Stay comfortable with air-conditioning, Wi-Fi access, and luggage transportation assurance.
- Escape the inconvenience of public transportation and enjoy the scenic beauty of Krakow from the comfort of a spacious bus, offering ample room for your belongings.
- Upon arriving at Krakow Central Bus Station, you can visit the information desk where you can get assistance regarding your travel needs, local attractions, and transportation options.
Inclusions
- Round-trip bus transfer to/from Katowice Airport and Krakow
- Free Wi-Fi
- Air-conditioning onboard
- Luggage space
- Tip: When you arrive at Krakow Central Bus Station, venture out and discover the hidden gem of the underground market 1.5km away. This vibrant and bustling market offers a treasure trove of local crafts, artisanal products, and authentic Polish delicacies.
- Facilities: Bulky Luggage Space.
- These tickets can't be cancelled or rescheduled.
Combo (Save 5%): Krakow-Balice Airport Transfers + Krakow Card
from zł247.81
zł235.42
5% off
- Save big with this combo of private transfers between Krakow-Balice Airport and the city plus a Krakow Card that gives access to 37 attractions.
- Travel between Balice Airport and the city in 1 hour, or vice versa, with an English-speaking driver in a comfortable AC vehicle, available 24/7.
- From your hotel, the driver will pick you up 2.5 hours before your scheduled flight time as they monitor your flight timings to account for any delays.
- With your Krakow Card, enter 37 attractions such as the world-famous Oscar Schindler’s Factory, the Polish Aviation Museum, and more.
- Choose from 1, 2, or 3-day validity along with unlimited free access to public transport like trams and buses.
- Save big with this combo of private transfers between Krakow-Balice Airport and the city plus a Krakow Card that gives access to 37 attractions.
- Travel between Balice Airport and the city in 1 hour, or vice versa, with an English-speaking driver in a comfortable AC vehicle, available 24/7.
- From your hotel, the driver will pick you up 2.5 hours before your scheduled flight time as they monitor your flight timings to account for any delays.
- With your Krakow Card, enter 37 attractions such as the world-famous Oscar Schindler’s Factory, the Polish Aviation Museum, and more.
- Choose from 1, 2, or 3-day validity along with unlimited free access to public transport like trams and buses.
Inclusions
Krakow-Balice Airport Transfers
- One-way private transfer between Krakow-Balice Airport and Krakow City
- One-way private transfer between Krakow City and Krakow-Balice Airport (optional)
- English-speaking driver
- Transport via AC vehicle
- Meet and greet service
Krakow Card
- 1/2/3-day Card
- Free access to permanent exhibitions in the listed museums
- Unlimited public transport for 1, 2, or 3 days (optional)
- Click here to view the list of museums and attractions.
Exclusions
Krakow Card
- Access to temporary exhibitions in the museums listed
- Entrance to Wawel Cathedral and Chambers
Krakow-Balice Airport Transfers
- Tip: Regardless of what class of service you are flying, there is a lounge that you can enter by paying at the door or through a lounge membership program.
- Facilities: Wheelchair Accessibility, Pram/Stroller Accessibility.
- Guests are required to provide their flight details at least 24 hours before their transfer time.
- For transfers to the airport, you will be picked up 2.5 hrs before your flight departure.
- Each passenger is allowed 1 piece of luggage with a max weight of 20kg and a max size of 158cm.
- Please note that additional charges may apply for each additional item.
Krakow Card
- Tip: While in Krakow, do not miss out on visiting the Market Square lined with charming street cafes.
- Click here to view the list of museums and attractions included in the pass.
- Museum/attraction opening times are subject to change.
- The card is only valid on city buses and trams (day and night).
- The last admission to the exhibition is usually 90 minutes before the closing time.
- Please note that on Mondays, some of the Museums remain closed.
- It is valid for the number of days you opt for. Choose the day of redemption while you exchange the voucher for the card.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
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3.6
60 ratings
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Guests from United Kingdom, France, Italy and over 16 countries have loved this experience
What our guests say
Heinz
May 2025Verified booking
The number of museums, so you can also see things that you wouldn't have had on your agenda and then experience one or two positive surprises. The Krakow Underground and the Archaeological Museum are particularly well prepared! to improve: Some of the museums did not know whether they were included in the pass or not. The code reading machines often didn't work, the staff often didn't know how to use them outside the norm. They didn't know that you can switch the long device to a different mode that can also read QR codes and not the usual barcodes! That's why I had to argue at almost every museum, the worst was at Schindler's Factory (which is generally very poorly organized and structured!) In the end, with effort, explanation and friendly conversation, we got in everywhere we wanted to go. It would therefore be important to provide the barcode as well as the QR code! Also a small digital folder with the museums that are included, as otherwise you often get lost and then don't go there again!
View original review in German
Susanne
May 2025Verified booking
The fact that I was able to visit various lakes and use the public transportation system
View original review in German
Martina
Jun 2025Verified booking
Adrian
Jun 2025Verified booking
Frank
May 2025Verified booking
DONNEAU
May 2025Verified booking
Serdar
May 2025Verified booking
Thomas
Apr 2025Verified booking
Maria
Apr 2025Verified booking
Barbara
Apr 2025Verified booking
Katarina
Apr 2025Verified booking
THEODORA
Mar 2025Verified booking
Steven
Mar 2025Verified booking
Viorel
May 2025Verified booking
Nothing
Lori
May 2025Verified booking
I did not realize when I purchased the tickets that the location for ticket pick up was different than the location. When I asked for an immediate refund, I was rejected, but the reservation I purchased was completely UNUSABLE! I do NOT recommend this company Headout for any transactions!!!!
Luca
May 2025Verified booking
At last Moment without previous warning two Museum barbican and the Wall where closed 4 hours before the right time It where closed 2 pm instead of 6 pm the day of sunday therefore i was enable tò visit this places
Robert
May 2025Verified booking
Access to a few of the museums but we did not get our moneys worth at all !
Renata
May 2025Verified booking
Ricardo
Dec 2024Verified booking
SERENA
Dec 2024Verified booking
Omar
Feb 2025Verified booking
I spent over 30 euros in a ticket I did not use, manage for another day was not possible, cancelling was not possible. Customer service not available just a chat bot. It was never clear that was not the ticket to enter de museums, when arriving I got rejected in the entrance so I had to buy an extra ticket. Nobody from headout staff or agency was near by.
William
Oct 2024Verified booking
Not worth the cost, at all
Titus
Dec 2024Verified booking
REY
Nov 2024Verified booking
Barbara
Sep 2024Verified booking
- Visit the Auschwitz-Birkenau camp complex on this guided tour with lunch and hotel pickup from Krakow Center included in your ticket.
- The ticket provides exclusive skip-the-line access that will allow you to enter the museum almost immediately after getting picked up from your hotel or the nearest possible pick-up point.
- Journey to the Auschwitz-Birkenau complex in an AC minibus with an English-speaking driver.
- Follow an expert guide to explore this solemn reminder of one of history’s darkest periods. Pick one of five languages (English, Italian, French, German, or Spanish) for your guided tour of the concentration camp.
- See the exhibits at the outdoor museum and learn more about the camp and its history from your guide.
- Your ticket also includes a lunch box, offering both vegetarian and meat options. You can inform the operator of your choice during the time of booking.
- Visit the Auschwitz-Birkenau camp complex on this guided tour with lunch and hotel pickup from Krakow Center included in your ticket.
- The ticket provides exclusive skip-the-line access that will allow you to enter the museum almost immediately after getting picked up from your hotel or the nearest possible pick-up point.
- Journey to the Auschwitz-Birkenau complex in an AC minibus with an English-speaking driver.
- Follow an expert guide to explore this solemn reminder of one of history’s darkest periods. Pick one of five languages (English, Italian, French, German, or Spanish) for your guided tour of the concentration camp.
- See the exhibits at the outdoor museum and learn more about the camp and its history from your guide.
- Your ticket also includes a lunch box, offering both vegetarian and meat options. You can inform the operator of your choice during the time of booking.
Inclusions
- Guided tour of Auschwitz-Birkenau
- Entry to Auschwitz-Birkenau
- Expert licensed guide (English, French, Spanish, Italian, or German)
- Pick-up from the hotel or from the nearest possible pick-up point
- Transfers by an AC minivan or minibus
- Service of an experienced driver
- Audio equipment rental
- Food: Lunchbox with ham or Cheese Sandwich or Hummus Sandwich Fruits, Chocolate
- Drinks: Water
Exclusions
- Pick-up from the hotels located far from the center of Krakow
- Tip: The weather in Auschwitz is very unpredictable. Winters are really cold (and days short) and the summers are quite hot. Be sure to dress weather appropriately.
- Note that last-minute tour timing changes may occasionally occur due to the nature of the venue. In rare cases, tours may be rescheduled to the following day, ensuring you still get the full experience.
- Note: The tour includes pick-up services from the hotels located in the center of Krakow. If your hotel location is in an area beyond this or in an area with limited traffic/accessibility, then you will be picked up from the nearest possible pickup place. The exact location and pickup time will be provided to you by the tour operator at least a day before your scheduled tour.
- Make sure that you provide the tour operator with your hotel room number for the pick-up.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.5
1,200 ratings
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Guests from United Kingdom, France, United States and over 14 countries have loved this experience
What our guests say
GRAUX
Jan 2025Verified booking
Luca
Dec 2024Verified booking
David
Oct 2024Verified booking
Apart from changing the time of the trip from 8am to 12.45 and not hotel pick up,about a mile away from hotel. The tour was as expected
Julie
Sep 2024Verified booking
The guide was amazing, very knowledgeable and respectful. He brought the experience to life, so powerful a visit. Thank you.
Gavard-Pivet-Bacchetta
Nov 2024Verified booking
respect for the pick-up schedule. Very pleasant driver
View original review in French
MARCELO
Sep 2024Verified booking
Great communication, easy to find meeting points and punctual and comfortable transportation.
View original review in Portuguese
Garry
Sep 2024Verified booking
Excellent tour guide. Very informative and respectful.
Robert
Dec 2024Verified booking
Jeffrey
Nov 2024Verified booking
Federico
Nov 2024Verified booking
Caleb
Oct 2024Verified booking
Megan
Oct 2024Verified booking
Transport and date kept changing. Tiny bus they cram you on. We couldn't understand our tour guide and he was very un emotional, missing out key bits of information.
PAOLO
Oct 2024Verified booking
Only the tour. I was changed both the time of the tour and the pick-up point, which was placed almost a kilometer away from the one scheduled at my hotel. Very poor respect for services offered and not maintained!
View original review in Italian
Marjan
Aug 2024Verified booking
Initially we had booked for a 10:00am time slot. A day in advance we were notified that we had to be ready at 6:20am. In retrospect, this time was better because it was still relatively quiet everywhere. The bus arrived on time, our packed lunch was ready. Within 1.5h we were at Camp Auschwitz. Very impressive how they set up the museum, informative. We had a good guide who we could understand loud and clear using transmitter/ears. After Auschwitz we went to Camp Birkenau, which was the real extermination camp. Ruins of the gas chambers, barracks. I absolutely recommend this trip and book early!!!
View original review in Dutch
Kathlene
Aug 2024Verified booking
Amazing experience and really informative. Emily was amazing as our tour guide
Florence
Aug 2024Verified booking
I'd been waiting to visit Auschwitz since I was 12. Today I'm 32. When I booked, I thought there was a distinction between a half-day tour (3.5 hours) and a full-day tour (7 hours). As I'd been looking forward to this visit for a long time, I'd booked the full day. In reality, the tour of Camp 1 lasts about 2 hours and that of Camp 2 (Birkenau) about 1 hour. The rest is shuttle time from the hotel to the main bus and then to Auschwitz, 60-70 km from Krakow. I'd recommend using a tour operator for both the journey and the entrance to the memorial. Much simpler, given the crowds. Once there, I was amazed by the crowds at Auschwitz. Personally, I don't like crowds, but it's a good thing that so many people are perpetuating the duty of remembrance. For the tour in French, we were lucky enough to be guided by Dorothée. Our guide didn't just tell us the facts about the camp, but invited us to see every story behind every photo or pair of shoes. She also brought meaning to the visit, asking us about the banality of evil and the links between present and past. My only regret, which is not her responsibility, is that I felt the visits to the end of Camp 1 and Camp 2 were rushed because there was a time limit to be met. Despite this, she took the time to answer all our questions, and I was left with reading tips for afterwards. Concerning the lunch packs, the confirmation e-mail the day before was confusing. It invited you to book your lunch pack via a website, so I thought I hadn't done so with the main booking. As a result, we got 4 packs for 2. But that's a detail among the rest of the visit, which went very well. It's quite an organization considering the crowd present. Many thanks to Dorothée for the tour. This experience, although emotionally difficult at times, is essential to maintain the duty of remembrance and ensure that it never happens again.
View original review in French
Frédéric
Aug 2024Verified booking
Pick-up at 6am instead of 10:30am, really not great, we were given less than 24 hours' notice, so we couldn't cancel. Otherwise, the rest of the tour was perfect.
View original review in French
Francis
Aug 2024Verified booking
Our tour time was moved earlier than anticipated, and the pick up pint also changed, but we were told about this in good time. The packed lunch hit the sport, and the tour guide at Auschwitz was wonderful. You must go.
Anthony
Jun 2024Verified booking
Ticketing experience was easy and convenient. Our tour experienced a time change and a text message or phone call notification would have made the process less complicated however, the process was overall organized. Sarah provided a detailed experience with thorough and meaningful information.
Liam
Sep 2024Verified booking
Our guide Patricia was fantastic very infomative and passionate only seen on tv before it brings you back down ro earth.
Sarai
Sep 2024Verified booking
It was planned perfectly! Very friendly and respectful
zettelmaier
Aug 2024Verified booking
The guide on site was perfect, the driver late, dangerous driving!
View original review in French
Paulo
Jul 2024Verified booking
The organization, the punctuality and the way we were treated from start to finish.
View original review in Portuguese
Ilian
Jul 2024Verified booking
Everything went smoothly and the guide we had was great and passionate, overall an amazing experience.
George
Sep 2024Verified booking
- Travel on a budget-friendly shuttle between Krakow bus station and Auschwitz-Birkenau Museum, or vice versa with this bus service.
- Enjoy the direct transfer in less than 1.5 hours and access swift and convenient fixed departure schedules from the bus station to the museum.
- Buy entrance tickets on-site or opt for a guided tour to explore Auschwitz-Birkenau Museum at your pace.
- Travel on a budget-friendly shuttle between Krakow bus station and Auschwitz-Birkenau Museum, or vice versa with this bus service.
- Enjoy the direct transfer in less than 1.5 hours and access swift and convenient fixed departure schedules from the bus station to the museum.
- Buy entrance tickets on-site or opt for a guided tour to explore Auschwitz-Birkenau Museum at your pace.
Inclusions
- One-way transfers between Krakow bus station and Auschwitz-Birkenau Museum
Exclusions
- Entry to Auschwitz-Birkenau Museum
- From Krakow to Auschwitz- Board the Auschwitz Shuttle Bus from Krakow's main bus station, upper deck (Bosacka 18 street). The driver will accept your Headout voucher.
- From Auschwitz to Krakow: Board the return bus at Więźniów Oświęcimia 55 Street. The driver will accept your Headout voucher.
- Tip: After your visit, consider exploring the nearby historic town of Oświęcim, where you can immerse yourself in local culture and cuisine, adding depth to your journey.
- Facilities: Baggage Storage
- Please note that you can only use the voucher for the time slot selected by you.
- Note that your tickets need to be printed out before the experience.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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4.5
57 ratings
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What our guests say
Véronique
May 2025Verified booking
Headout Guest
Aug 2024Verified booking
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Aug 2024Verified booking
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Jul 2024Verified booking
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Jul 2024Verified booking
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Jul 2024Verified booking
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Jul 2024Verified booking
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Jul 2024Verified booking
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Jul 2024Verified booking
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Jun 2024Verified booking
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Jun 2024Verified booking
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Jun 2024Verified booking
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Jun 2024Verified booking
Jean
Jun 2024Verified booking
The instructions given were WRONG. about the way to collect a so called physical ticket. YOU SHOULD just give the exact location and number of the bus to catch.
KRAFFT
Jan 2024Verified booking
We wanted to take the 3.30pm bus to avoid waiting 1 hour in the cold as our reservation was for 4.30pm but we had to pay again to be able to use it as the driver wouldn't accept our tickets despite the price remaining the same and the journey too.
View original review in French
Luís
Nov 2023Verified booking
Precise timetable and easy boarding. Everything went according to plan.
View original review in Portuguese
Paula
Sep 2023Verified booking
It's a profound and sad experience, but a must for anyone who goes to Krakow. Well guided, lots of information.
View original review in Portuguese
FERRARA
Sep 2023Verified booking
Good very good everuthing. I would add a map or bus stop n. In the bus station since i was going around and around.....
Michael
Sep 2023Verified booking
Difficulty in finding landmarks at departures.
View original review in Italian
Headout Guest
Jun 2024Verified booking
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May 2024Verified booking
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